The author explains how emailing strangers can overcome self-doubt and build meaningful connections, tracing email’s history and lasting value. He shares practical principles—like doing your research, crafting strong subject lines, and showing genuine interest—to guide readers past hesitation.

This two-day intensive course teaches mid- and senior-level tech operators how to craft clear pitches, reduce back-and-forth, and win stakeholder buy-in. Through live sessions, hands-on exercises, scripts, and teardowns led by Wes Kao, participants sharpen their real-world communication skills and gain templates and recordings for ongoing practice.

The article explains how starting sentences or sections with signposting phrases (like “The key point is…” or “First…”) helps readers and listeners know what to focus on. It covers both written and verbal contexts, warns that headers alone aren’t enough, and offers prompts to practice adding clear signposts to your own communication.

Wes shares practical tactics for introverts to become more vocal in meetings and gain visibility at work. He emphasizes preparation, early participation, and effective written communication as key strategies. The article also includes personal anecdotes and useful phrases to help introverts express themselves confidently.

Career advancement in software development often leads to a choice between management and architecture tracks. While management focuses on people and processes, the architect role emphasizes coding and effective communication of ideas, requiring strong documentation skills to facilitate collaboration. This article provides insights on writing effective documents to enhance communication and influence within teams.

As organizations grow, leaders struggle to maintain meaningful feedback and relationships with their teams. At larger scales, feedback often becomes overwhelming noise, making it difficult to discern actionable insights. Implementing structured systems and proxy relationships can help leaders effectively manage feedback while accepting the limitations of personal connections.

Information theory is a mathematical framework for quantifying, storing, and communicating information, established by Claude Shannon in the 1940s. It involves concepts such as entropy, mutual information, and channel capacity, with applications ranging from data compression to cryptography and artificial intelligence. The field combines insights from various disciplines including mathematics, engineering, and computer science.