Millennials, who were early adopters of social media, are regaining cultural relevance and planning to increase their social media usage in the coming years. Brands aiming to connect with this generation should prioritize authenticity, community engagement, and original content over sales-driven approaches, as Millennials value meaningful connections and unique brand personas.

Sweet Loren's experienced a significant social media blunder when their TikTok account was accidentally renamed after an employee, Ryan. Instead of panicking, the team embraced the mistake, turning it into a viral content campaign that resonated with viewers and showcased the importance of authenticity and supportive management in handling errors.