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The article discusses the growing trend of hiring gig workers to handle unwanted gift returns after the holiday season. Companies like Taskrabbit and ReturnQueen report significant increases in demand for return services, as many people prefer to outsource this task to save time and effort.
This article explores how consumers are using AI tools like ChatGPT to streamline holiday shopping, resulting in faster purchases and increased engagement. Retailers are adapting by launching their own AI assistants and shifting marketing strategies to align with AI-driven consumer behavior.