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Saved February 14, 2026
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The article discusses the growing trend of hiring gig workers to handle unwanted gift returns after the holiday season. Companies like Taskrabbit and ReturnQueen report significant increases in demand for return services, as many people prefer to outsource this task to save time and effort.
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After the holiday season, many people find themselves with unwanted gifts and a pile of returns. This has created a growing market for services that handle the return process. Companies like Taskrabbit are seeing significant spikes in demand, with a reported 62% increase in return-related bookings during the peak holiday months of November and December. As the new year rolls in, businesses like ReturnQueen anticipate a 15% to 20% jump in returns from January through February, which are historically the busiest months for this service.
Paul Caldeira, a worker for ReturnQueen, highlights the logistics involved in this burgeoning sector. On the day after Christmas, he sorts through numerous pickup orders and prepares his van with bags and labels to facilitate the returns. The service caters to those who prefer to outsource the hassle of returning items, offering a solution for those pressed for time or simply overwhelmed by the task. This trend reflects a shift in consumer behavior where convenience is prioritized, especially during busy times like the holidays.
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