This article explores how to adjust the intensity of your communication to achieve better outcomes. It discusses the pitfalls of being too soft or too direct and offers practical examples of how to find the right balance. The author provides a framework for gradually increasing intensity based on the situation.

As organizations grow, leaders struggle to maintain meaningful feedback and relationships with their teams. At larger scales, feedback often becomes overwhelming noise, making it difficult to discern actionable insights. Implementing structured systems and proxy relationships can help leaders effectively manage feedback while accepting the limitations of personal connections.