Employee advocacy is a powerful marketing strategy that leverages authentic employee experiences and insights shared on personal social media, fostering greater engagement than traditional brand posts. To successfully implement this, companies should encourage voluntary participation, provide supportive resources, and focus on genuine content while avoiding corporate jargon. Ultimately, the success of employee advocacy hinges on the company’s culture and the belief of its employees in the brand.

The rise of AI in social media is automating engagement, leading to a paradox where content is increasingly consumed by AI-bots rather than humans, eroding trust and authenticity. As users lose faith in public platforms, they are gravitating towards smaller, more intimate spaces that foster genuine connections. The future of social media may see a shift away from public feeds towards private interactions, driven by a desire for authenticity amidst AI-driven engagement.

The discussion emphasizes the importance of authentic engagement in online communities, highlighting that effective commenting should focus on meaningful connections rather than just visibility. Brands are encouraged to genuinely participate in conversations, reflecting their true personality and values, to foster a real sense of community.

The shift in audience engagement has moved from polished, overproduced content to a preference for authenticity and genuineness. People are more likely to follow accounts that resonate with realness rather than those that appear overly scripted or filled with sponsored material.