Amazon is shutting down all its Amazon Fresh and Amazon Go stores, citing a lack of a distinct customer experience and an unscalable economic model. The company plans to convert some locations into Whole Foods and will open over 100 new Whole Foods stores in the coming years.

Amazon's new "Shop Direct" feature allows users to browse and buy products from other retailers, leading to complaints from those businesses about unauthorized listings. Retailers like Hitchcock Paper and Bobo Design Studio reported receiving orders for items they don't sell, feeling exploited by the program. Amazon claims businesses can opt out and that the feature helps connect them with new customers.