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Amazon shut down Meta's Muse AI agent from making purchases on its platform, saying Meta didn't get permission and citing privacy concerns about how Muse accesses user data. Meta claims Muse can't see payment details, but Amazon is increasingly hostile toward third-party AI services accessing its store.
- Amazon blocked Muse without prior notification to Meta, citing unauthorized access and concerns that Muse fails to identify itself and potentially captures customer credentials
- Meta launched Muse earlier this month claiming it cannot access secure login details or payment info, but reports emerged that Muse can read user message contents without proper permissions
- Amazon is systematically limiting AI access to its platform—it previously sued Perplexity's shopping feature and started stripping product details from confirmation emails to prevent data mining by external AI services
California’s attorney general unsealed Amazon emails showing three tactics the company uses to push vendors and rivals into raising prices—from coordinated price matches to pressuring sellers to pull cheaper listings. The evidence forms part of a 2022 lawsuit accusing Amazon of using its market power to inflate prices online and squeeze out lower-cost competitors.
- Amazon matches a rival's price only after nudging that rival to raise it first, then both sellers profit while shoppers pay more
- When a competitor's price is too low, Amazon pressures its own vendors to push that rival to raise prices—vendors comply within a day, fearing loss of Amazon's sales channel
- Amazon also pressures vendors to pull products from cheaper competing sites entirely, removing any reason for Amazon to lower its own price
- Evidence comes from unsealed internal emails in California's 2022 antitrust suit against Amazon's $2.66 trillion retail business