Founders from the Department of Government Efficiency built SpecialOS, an AI-driven platform that automates tasks in Main Street service industries. Their first target is eldercare via Figure Health, where they’ve acquired a Texas provider, plan to open-source billing claims, and use efficiencies to boost nurse pay.

This article profiles eight healthcare services companies using AI across their care stacks to cut costs, speed up treatment, and boost patient engagement. From smarter caregiver scheduling at Honor to AI-driven patient outreach at Cityblock, each example shows measurable improvements in outcomes, efficiency, or retention. The piece argues that service-focused models with embedded AI have a durable edge over pure software plays.