Convey lets non-technical teams build AI “teammates” by walking through processes on screen and turning them into versioned, testable programs that run reliably. a16z led Convey’s $38M Series A after its agents logged over 1.1 million work hours at NBCUniversal, TelevisaUnivision and others, freeing up hundreds of hours weekly on reporting and ad ops.

Rillet’s AI-native ERP processes transactions as they happen, cutting manual month-end entries to under 1% and turning the traditional close into a daily routine. Data from 56 early adopters show nearly all entries auto-posted, though B2B and multi-entity firms still need more human judgment.

The article claims AI agents can autonomously handle repetitive admin work—data entry, billing, insurance claims—for small businesses, freeing owners to serve more customers and improve work-life balance. It uses Lassie, deployed in over 700 medical practices and saving up to 190 hours of labor per month, as proof, and outlines the technical, regulatory, and go-to-market challenges in building and scaling these systems.

a16z led a $35 million Series A for Lassie, which builds AI agents to handle billing, insurance claims, payroll and other back‐office work for dental practices. The founders spent months in dental offices mapping workflows and have already onboarded 700 practices, cutting errors and saving 250,000 labor hours a year. Lassie plans to expand beyond dental into broader small-business automation.