User experience (UX) teams should be managed like businesses, focusing on delivering measurable outcomes that align with business goals rather than simply producing aesthetically pleasing designs. By tying UX work to business outcomes, leveraging research for risk management, and creating efficient design systems, UX leaders can demonstrate their value and drive significant organizational benefits.

The author shares their journey from aspiring developer to Senior UI/UX Designer, highlighting the shift in focus from coding to understanding user needs and emotions. Through various projects and collaborations, they learned that effective design is rooted in empathy, communication, and strategic thinking rather than just aesthetics.