Designers are debating whether taste or empathy is the key superpower that will keep them relevant in the age of AI. While taste is subjective and can be an elitist argument, empathy may not fully capture user needs without proper research and context. Ultimately, a balance of both taste and empathy, along with a focus on execution, is necessary for effective design.
The article compares AI-generated personas with traditionally researched personas, discussing the strengths and weaknesses of each approach. It highlights how AI can quickly analyze large datasets to create user profiles, but emphasizes the importance of human insight and qualitative research in understanding user needs and behaviors. Ultimately, the best results may come from a combination of both methods.