This article explains the concept of use cases, introduced by Ivar Jacobson in the 1980s, as a way to define system requirements without excessive technical jargon. It covers the two main components of use cases: diagrams and narratives, and emphasizes the importance of matching detail levels to the design process stage.

This article explains that 85% of AI projects fail due to poor use cases that don't address real user needs. It emphasizes the importance of storyboarding to clarify user journeys and identify flaws in AI applications. Designers are crucial in ensuring that AI solutions align with user requirements rather than just business goals.