The article presents 12 new heuristics for content design aimed at improving user experience by addressing weaknesses in existing frameworks. It emphasizes the importance of guidelines that are accessible, accurate, concise, consistent, discoverable, and more, while providing criteria for evaluation and tips for implementation. These heuristics are designed to complement existing best practices in content design.
content-design ✓
user-experience ✓
+ heuristics
accessibility ✓
seo ✓