AI adoption is hindered by poor user experience, as highlighted by industry leaders and studies showing a disconnect between education and professional use of AI. To fully leverage AI's potential, a human-centered design approach is essential to define the roles of users and improve interface interactions.

The article discusses the innovative methods used by Duolingo to enhance language learning experiences through engaging and interactive design. It highlights how these techniques contribute to user retention and effective learning outcomes. Additionally, the piece emphasizes the importance of user feedback in refining educational tools.