Upgrade screens can significantly impact free-to-paid conversions due to users experiencing transaction anxiety. To alleviate this, it's essential for product teams to ensure clarity, transparency, motivation, and social proof in their upgrade modals, as these elements help build trust and reduce friction during the purchasing process. Many products overlook this crucial phase, leading to lost conversions.
upgrade-screens ✓
transaction-anxiety ✓
user-experience ✓
conversion-rate ✓
+ trust-building