GenAI is experiencing rapid adoption, achieving 30% usage in just two years, which outpaces historical tech such as PCs and smartphones. However, a significant gap exists between awareness and daily use, raising questions about whether the technology meets user needs or if it's merely a transitional phase in its evolution. The article suggests that the true impact of GenAI may depend on its integration into broader applications rather than as standalone tools.

The article discusses the importance of voice-first interfaces in various industries, highlighting strategies for integrating voice technology effectively. It emphasizes the need for tailored playbooks that cater to specific verticals to maximize user engagement and enhance overall experience. The insights provided aim to guide businesses in adopting voice-first solutions successfully.