A recent survey reveals that 80% of global marketing leaders plan to shift their budgets towards social media, recognizing its importance in customer engagement and business growth. While social media is credited with driving customer acquisition and loyalty, many leaders struggle with measuring its ROI effectively. As brands increasingly invest in social media, enhancing data literacy will be essential for leveraging insights and improving outcomes.
social-media ✓
+ marketing
roi ✓
customer-engagement ✓
data-literacy ✓