Salesforce is increasing its reliance on artificial intelligence to automate workloads, with CEO Marc Benioff stating that AI currently handles 30% to 50% of the company's tasks. This shift towards AI has led to significant job cuts across the tech industry, as companies aim to enhance efficiency and reduce costs. Benioff describes this trend as a "digital labor revolution," noting that Salesforce has achieved approximately 93% accuracy with its AI technology.

AI is already responsible for generating 20% of Salesforce's APEX code, transforming the role of developers from technical execution to strategic decision-making. As AI takes on the more tedious aspects of coding, developers are empowered to focus on higher-level problem-solving and business strategy, leading to a more efficient software development process.