1 link tagged with all of: research + friendliness + email-communication + exclamation-points + messaging
Links
This article explains how exclamation points can make your emails seem friendlier and more engaging. It highlights when to use them—like in casual conversations—and when to avoid them, such as in assertive or analytical contexts. The research indicates they enhance warmth without sacrificing perceived competence.
exclamation-points ✓
email-communication ✓
friendliness ✓
messaging ✓
research ✓