Pinterest has developed a user journey framework to enhance its recommendation system by understanding users' long-term goals and interests. This approach utilizes dynamic keyword extraction and clustering to create personalized journeys, which have significantly improved user engagement through journey-aware notifications. The system focuses on flexibility, leveraging existing data and models, while continuously evolving based on user behaviors and feedback.
+ user-journeys
machine-learning ✓
personalization ✓
recommendations ✓
data-analysis ✓