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The article discusses the practical applications of insights from Rachel Karten, focusing on her approach to design and user experience. It highlights her methodologies and the impact of her work on creating more user-centered products. Additionally, it emphasizes the importance of empathy and understanding user needs in the design process.

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Clare Dowdy emphasizes the importance of learning from experienced designers who have shaped the industry, despite being sidelined in favor of younger, more diverse talent. She argues that older designers offer valuable insights and perspectives that can help navigate current challenges in the design field.