Brands are increasingly recognizing the importance of identity in consumer purchasing decisions, especially in a diverse marketplace. To effectively navigate these changes, companies must conduct identity audits, engage in messaging tests, and integrate diversity into their business practices, avoiding common pitfalls that can lead to alienation of core customers and reputational damage.
The term "rebrand" has become increasingly unpopular among design studios and clients, often avoided due to its association with significant business changes and negative connotations. Designers are now opting for terms like "brand refresh," as the word "rebrand" elicits fear and controversy, especially following high-profile cases that have generated public backlash.