This article outlines Lloyds Banking Group's digital transformation using FeatureOps to improve delivery and governance. Daniel Woollery discusses shifting from isolated usage to an enterprise-wide capability while managing legacy systems and scaling operations. Attendees will gain insights into integrating FeatureOps into broader enterprise strategies.

PagerDuty advocates for an AI-first operations approach to address the unique challenges posed by AI integration in organizations. This involves leveraging AI for efficiency while ensuring human oversight and adapting operational strategies to maximize the benefits of AI capabilities. The framework includes principles such as assessing AI applicability, embedding governance, and fostering continuous learning to improve operational outcomes.