OpenAI has introduced shopping features to ChatGPT Search, allowing users to search for and purchase products directly through the interface. The system offers recommendations based on user preferences and product reviews, and it displays multiple retail options for purchases. Unlike traditional algorithms, ChatGPT aims to create a more conversational and personalized shopping experience.

Google is introducing an agentic shopping experience within search results that allows users to set a desired price for products and have an AI agent make purchases on their behalf. The new AI Mode facilitates virtual try-ons, automatic checkouts, and price tracking, with plans for rollout in the US in the coming months. Users can easily manage their shopping preferences and complete transactions securely using Google Pay.

The article discusses the emerging trend of integrating AI tools like ChatGPT into the online shopping experience, highlighting how these technologies can enhance customer interactions, streamline processes, and provide personalized recommendations. As retailers begin to adopt these innovations, the potential for improved customer engagement and sales increases significantly.