The United States and China dominate global online shopping, with respective shares of 33.7% and 31.2% of retail purchases made online, significantly higher than the global average of 17.3%. The article highlights the varying levels of digital adoption across major economies, showing how e-commerce is transforming consumer behavior worldwide.
Mastercard is collaborating with Microsoft and other AI firms to develop AI agents that can shop online and make payments for consumers, while still requiring final approval from users before purchases are completed. This initiative aims to streamline the shopping experience by reducing the time spent searching for specific items and enhancing payment methods. Mastercard also plans to implement new merchant interfaces to help identify trusted AI agents.