Hackers compromised a third-party customer service provider for Discord, stealing partial payment information and personally identifiable data from a limited number of users. The breach, which occurred on September 20, involved unauthorized access to sensitive user data, including government IDs, names, and billing information, and hackers demanded a ransom to avoid leaking the stolen information. Discord has since taken steps to secure its systems and is investigating the incident.

5CA refutes claims that its third-party Zendesk platform was the source of a recent data breach affecting Discord, in which hackers accessed sensitive information of approximately 5.5 million users. The hacker group Scattered LAPSUS$ claimed responsibility for the breach, which exposed government IDs and other personal data. 5CA is conducting a forensic investigation to verify the incident's details and ensure data security.