The article explores the strategies and mindsets of effective design leaders, emphasizing their approach to fostering creativity, collaboration, and innovation within their teams. It highlights key traits that distinguish successful leaders in the design field and offers insights into how they navigate challenges and inspire their teams.

Ross Mawdsley and Carla Sandhu discuss their efforts to reshape Skyscanner's design team, emphasizing the importance of empathy and transparency in leadership. They focus on removing constraints from creative processes and fostering collaboration, while navigating the challenges of subjective taste and the integration of AI within the company.