Google has confirmed that a data breach involving Salesforce's CRM system has occurred, putting customer data at risk. The breach has led to extortion threats against Salesforce, raising concerns about the security of cloud-based services.

Salesforce has refused to pay a ransom demanded by a crime syndicate claiming to have stolen nearly 1 billion records from its customers. The group, known as Scattered LAPSUS$ Hunters, has threatened to leak the data unless Salesforce negotiates a ransom, citing numerous high-profile clients among the victims. Despite the situation's severity, Salesforce has stated it will not comply with the extortion demand.