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This article explains how healthcare organizations can get a HIPAA-compliant Business Associate Agreement with OpenAI to process protected health information via the API. Email baa@openai.com with your company details and use case; most requests are approved within a few business days. If your request is denied, you can seek reconsideration through your sales contact.
- Emailing baa@openai.com with company details and use case gets most BAA requests approved within a few business days.
- Denied requests can only be reconsidered if you already have an OpenAI sales rep or account director to escalate through.
- Nearly all API services are covered under the BAA (exceptions listed in the platform docs), and no enterprise agreement is required to get one.