This whitepaper discusses the need for organizations to adopt agile service management solutions that improve collaboration and reduce costs. It highlights how Atlassian's Jira Service Management can help teams achieve faster returns on investment and enhance service experiences.

Successful transformation to a product operating model requires not only skilled pilot teams but also strong support from leaders and stakeholders throughout the organization. Key strategies for this support include aligning on outcomes, fostering a learning environment for managing by outcomes, and encouraging transparency and collaboration in decision-making processes.