Pluto Health aggregates patient data across EMRs, insurance, labs and social determinants of health from 90% of US systems, then applies AI to identify care gaps and risk factors. It integrates with existing workflows via API, white-label or clinical operations, delivering preventive services, screenings, at-home labs and trial pre-screening directly to patients. Continuous event monitoring tracks new diagnoses and insurance changes to ensure follow-up and close the care loop.

• Pluto aggregates records, insurance, and social determinants data from ~90% of US health systems without patient uploads, using AI to flag care gaps in minutes
• It closes the loop by directly scheduling at-home labs, vaccines, screenings, or trial pre-screening rather than just flagging issues
• Integrates via API, white-label, or turnkey services, plus phone-based workflows for patients without apps, while meeting SOC2, ISO 27001, and FDA 21 CFR Part 11
• Uses CPT/ICD/SNOMED-based ontology matching to help pharma find trial participants and meet diversity goals

Pete McCanna argues that most health systems are built to fill capacity instead of creating value for patients and is overhauling Baylor Scott & White around “customers” rather than “patients.” He outlines how loyalty-driven, sometimes loss-leading services, AI-powered differentiation, and rewritten healthcare laws fit into a model that prioritizes access, personalization, and long-term trust over short-term profit.

• McCanna reframes patients as "customers" to force a shift from filling capacity to actually serving needs, restructuring care around conditions instead of departments across 55 hospitals and 1,300 access points
• He's willing to run loss-leading services (easier access, personalized follow-up) betting that loyalty pays off long-term through retention and referrals
• AI is being deployed for customer-facing differentiation—tailored treatment plans, predictive risk alerts, digital check-ins—not just cost-cutting
• He dismisses the "payvider" model as harder than advertised due to regulatory and cultural clashes, and wants three federal healthcare laws rewritten (touching payment, scope-of-practice, and data-sharing) to make customer-centric care viable

This article outlines Origin Way’s specialized physical therapy services focusing on pelvic floor health across pregnancy, postpartum, menopause, and sexual health. They accept most insurance plans, offer both virtual and in-person visits, and provide an app for exercise videos and scheduling.

• Origin is in-network with most insurance plans and has been recommended by over 10,000 physicians
• Their app streams therapist-prescribed exercise videos, personalized resources, and appointment tracking in one place
• Services cover pelvic floor issues across pregnancy, postpartum, menopause, and sexual health, offered both virtually and in-person
• Site includes a conversation with comedian Ilana Glazer about managing pelvic pain

Cityblock provides Medicare/Medicaid members with a dedicated team of doctors, nurses, mental health advocates, and social workers, all covered under most plans with little to no copays. They offer in-home urgent care, medical and mental health support, plus help with social needs like groceries and housing. A financial assistance program covers any remaining fees.

• Cityblock offers Medicare/Medicaid members a full care team (doctors, nurses, mental health advocates, social workers) with little to no copays, plus financial assistance for any remaining fees
• Services go beyond medical care to include groceries, childcare support, and housing help, coordinated with existing providers
• 24/7 access via phone (833-904-2273) for questions, visits, or in-home urgent/hospital-level care where state laws allow
• Currently operates in New York, North Carolina, Massachusetts, Washington DC, Ohio, and Indiana, with expansion planned