The article explores the potential for banks to adopt telecom-like business models and vice versa, discussing the implications of such a shift in the financial services landscape. It raises questions about customer experience, regulatory challenges, and the future of both industries amidst increasing digitalization and competition.
The rise of fintech has transformed the financial landscape, making money management more convenient through apps and digital services, but it has also introduced risks to the stability of banks due to decreased customer deposit stickiness. As easy transfers and competitive yields become the norm, traditional banking models face challenges, potentially leading to greater financial instability. Researchers emphasize the need for policymakers to understand these dynamics as fintech continues to evolve.