Kotae is an AI-powered chatbot designed for small and medium-sized enterprises (SMEs) to handle customer inquiries efficiently. It allows businesses to customize responses, gain insights, and integrate seamlessly into their websites or messaging platforms without the need for coding. Users have praised its ease of setup and ability to provide contextual answers based on company data.

The article serves as a comprehensive guide to various AI chatbots utilized by major retailers like Walmart, L'Oréal, and Amazon. It highlights their features, functionalities, and the impact these AI assistants have on customer service and operational efficiency. Additionally, it provides insights into how businesses can leverage chatbots to enhance user experience and streamline operations.