Instinct, an AI assistant, is launching Instinct Concierge to handle tasks that require phone calls—like booking restaurants without online reservations or negotiating with service providers. The feature is rolling out to early access users now with broader availability coming later.

• The service handles high-touch tasks AI typically can't do alone, specifically phone calls to businesses that don't have digital booking systems
• Real-world use cases include restaurant reservations, dentist cancellations, and billing disputes
• Currently in limited early access with plans to expand

Claude Tag lets teams add an AI teammate to Slack channels, where it remembers context, connects to tools, and breaks tasks into steps. It works asynchronously and proactively, updating threads, chasing metrics, or debugging over time. Enterprise and Team customers can enable it today with scoped permissions and spend controls.

• Claude joins Slack channels as a shared, "multiplayer" AI teammate that anyone can tag, with memory of channel context over time
• At Anthropic, 65% of the product team's code now comes from their internal Claude Tag instance
• Ambient mode lets Claude proactively surface updates, follow up on stalled threads, and run multi-step tasks asynchronously without a fresh prompt
• Admins control access via per-channel/tool permissions and spend caps, with all actions logged; Enterprise and Team customers can join the beta now, replacing the existing Slack app after 30 days