Unhinged marketing, characterized by chaotic and seemingly authentic brand personas, is becoming less effective as consumers increasingly value honesty and consistency. Brands need to cultivate a distinct voice that fosters trust and community rather than relying on shock value to stand out. Marketers are advised to create genuine connections with their audience, reflecting their true identity across all interactions.
Brands are advised to move away from trend-chasing and focus on generating their own cultural narratives to stand out in a saturated market. Authenticity is key, especially for engaging with savvy audiences like Gen Z, who seek meaningful connections rather than superficial content. Establishing a brand identity is essential for shaping culture and driving genuine engagement.