Smobi is an AI-powered customer engagement platform that enhances communication through Rich Communication Services (RCS), offering interactive messaging experiences like media-rich content and smart responses. It provides businesses with real-time analytics, compliance automation, and a workflow builder to optimize customer interactions, ultimately leading to higher engagement and revenue. RCS is designed to replace traditional SMS, providing a richer alternative for brands to connect with their customers effectively.
Knock offers a comprehensive infrastructure for sending product and customer messaging, enabling businesses to create effective cross-channel notifications and lifecycle messaging. With features like a stateful notification engine, cross-channel analytics, and user preference management, it supports developers in enhancing user engagement and retention while ensuring robust performance and observability.