Writing is a crucial aspect of design that affects user experience, requiring empathy, strategy, and clarity. The article emphasizes the importance of treating language as a key design element, advocating for a framework that encompasses usability, usefulness, and responsibility in UX writing. It also suggests integrating AI tools thoughtfully, ensuring that the human element and user intent are prioritized in the writing process.
ux-writing ✓
design ✓
empathy ✓
usability ✓
ai-tools ✓