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Listen Labs scrapped a signed $125 million Series C term sheet to pursue acquisition talks with Salesforce, which is offering around $2 billion. The move is unusual in venture capital and signals the startup thinks it can get better terms through a sale than continued independent fundraising.
- Listen Labs has $30 million in annualized revenue and is in talks with Salesforce for a ~$2 billion acquisition, which would value it at 67x revenue — potentially too expensive for the CRM giant to justify
- The startup walked away from a signed term sheet led by Menlo Ventures at $1.5 billion valuation, a rare and generally frowned-upon move in VC
- Competitor Simile's $200 million Series B at $2 billion valuation set a new benchmark for the AI-powered customer research space, making Listen Labs' decision to explore higher valuations more strategic