Adobe has launched its first family of AI agents designed to enhance customer experience and marketing campaigns through automation. The agents, part of the Adobe Experience Platform, include tools for audience segmentation, customer journey orchestration, site optimization, and more, aiming to help businesses personalize interactions and improve efficiency. Future innovations include the Experience Platform Agent Composer, allowing for further customization of these agents.
Adobe has launched a new suite of AI agents aimed at enhancing B2B marketing efforts, addressing the complexities of business buying processes. These agents are designed to identify key decision makers, analyze customer data, and facilitate personalized marketing campaigns, ultimately aiming to streamline the sales process and improve customer engagement. Future developments include additional agents to support the B2B sales journey further.