The article claims AI agents can autonomously handle repetitive admin work—data entry, billing, insurance claims—for small businesses, freeing owners to serve more customers and improve work-life balance. It uses Lassie, deployed in over 700 medical practices and saving up to 190 hours of labor per month, as proof, and outlines the technical, regulatory, and go-to-market challenges in building and scaling these systems.

The author describes a pattern of prototyping workflows with AI agents then refactoring into code-driven processes, using agents only for tasks that require human-like judgment. A security vulnerability alert system illustrates how webhooks filter and route high-priority issues, delegating owner identification to an agent and formatting alerts via a second agent for reliable Slack notifications.

Learn how to create a code review agent using the Claude Agent SDK, which allows developers to build custom AI agents capable of analyzing codebases for bugs and security issues. The guide provides step-by-step instructions, from setting up the environment to implementing structured output and handling permissions.