The article argues that artificial intelligence (AI) should be viewed as a standard technology rather than as an extraordinary phenomenon. It highlights the slow pace of AI adoption compared to innovation and suggests that historical lessons from previous technological transitions can inform sensible policies for managing AI's integration into society.

The tech industry often operates within an echo chamber of early adopters, leading to a skewed perception of the pace of technological adoption in the wider world. Many individuals and businesses are still catching up to previous innovations, highlighting a disconnect between rapid development and user readiness. To maintain an advantage, companies must bridge this gap by understanding user needs and focusing on effective customer engagement.