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The article discusses Robinhood's SERA platform, which allows engineers to approve requests securely from any device without needing a VPN. This solution improves the speed of access approvals while maintaining strong security standards, enhancing overall engineering efficiency.
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Robinhood has developed a new platform called SERA (Secure Enhanced Remote Approval) to streamline access approvals for engineers while maintaining strong security. Previously, engineers faced delays due to the need for corporate laptops and VPNs to approve requests, especially during urgent situations. This setup not only slowed response times but also created friction when immediate action was necessary. With SERA, approvals can now be completed from any device using modern authentication methods like biometrics, eliminating the need for a VPN and corporate hardware.
The creation of SERA involved collaboration among various teams at Robinhood, focusing on reducing friction without compromising security. It verifies approval requests while keeping sensitive systems protected. Since its implementation, SERA has significantly enhanced efficiency, handling over 25% of after-hours requests and improving approval times by more than 20%. User feedback has been positive, with many describing it as a transformative tool that balances security needs with usability.
Looking ahead, SERA's foundational design opens up possibilities for other applications, such as pull request approvals and deployment gating. Robinhood emphasizes that effective security should empower users rather than hinder them, viewing security as a design challenge that can drive innovation and efficiency in engineering processes.
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