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Saved February 14, 2026
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The article discusses the growing importance of Agent Experience (AX) in software development and digital products. It highlights how autonomous agents are reshaping the way users interact with technology and the need for developers to design products that cater to these agents. Key areas of focus include access, context, tools, and orchestration for optimizing AX.
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The article reflects on the first year since the author coined the term "Agent Experience" (AX), highlighting its growing significance in the tech industry. The emergence of tools like Clawdbot and Claude Code is reshaping how autonomous agents operate, particularly in software development. The author notes a shift from a developer-centric view of AX to a broader understanding that includes various digital products. This change is being recognized by venture firms and has already sparked job postings related to AX, indicating a growing demand for expertise in this area.
Key aspects of AX include Access, Context, Tools, and Orchestration. Access focuses on how agents interact with products, emphasizing the need for seamless permission structures. Context refers to equipping agents with the right information to operate effectively, shifting away from traditional prompt engineering to managing the internal context of agents. Tools are essential for agents to function efficiently, and the article discusses emerging standards like Model Context Protocol (MCP) to enhance this capability. Finally, Orchestration involves positioning products as facilitators for agents, allowing them to trigger actions and work more autonomously. The author plans to elaborate on these topics further, suggesting that AX is poised to become a recognized discipline in the industry.
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