The author addresses those who have eliminated or avoided hiring technical writers due to the rise of AI. They argue this decision is misguided, emphasizing that AI-generated documentation lacks the depth, empathy, and understanding that human writers bring. Technical writers play a critical role in translating complex product information into user-friendly content. The article highlights that effective documentation is not merely about output but involves a thoughtful process that helps users navigate software effectively. AI cannot replicate the nuanced understanding required to capture product intricacies and user pain points. The author points out the risks of relying on AI for documentation, including potential legal liabilities when AI-generated content leads to incorrect instructions. They stress that without human oversight, documentation becomes hollow and can mislead users, which could harm a company’s reputation and customer trust. However, the piece is not all doom and gloom. The author advocates for augmenting technical writers with AI tools rather than replacing them. They suggest developing a collaborative strategy where writers leverage AI for efficiency while maintaining content quality. By investing in writers and providing them with the necessary resources and training, companies can enhance their documentation processes. The message is clear: technical writers are essential for creating meaningful content that accurately reflects a product's value.