The fireside chat hosted by Resolve AI centers on how financial services companies are leveraging AI to manage costs and improve efficiency. In a sector where expenses are rising and returns on investment are lagging, the discussion highlights the pressing need for innovative solutions. Major players like Coinbase, Affirm, and MSCI share their experiences with AI, illustrating how it can streamline operations and reduce complexity in production systems. The panel features key industry figures, including Jeremy Rishel from SoFi and Nitesh Kumar from Affirm. They focus on real-world applications of AI, emphasizing actionable strategies for cost savings and enhanced performance. The conversation touches on how firms are cutting down on incidents and minimizing the resources needed to address technical issues. Instead of merely expanding teams and tools without seeing corresponding productivity gains, these companies are finding ways to optimize their existing infrastructure using AI technologies. One standout point is the role of observability tools, which have become more prevalent as the complexity of production systems increases. The discussion reveals a trend where companies are not just adding layers of technology but are instead using AI to create smarter, more efficient systems. This shift aims to align operational costs with improved economic outcomes, making it a critical topic for financial services looking to stay competitive.