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The article discusses how 60% of hospitality businesses are upgrading their point-of-sale systems to improve payment speed ahead of the 2025 holiday season. It highlights the growing demand for contactless payments and the need for flexible financing options as retailers prepare for increased transaction volumes.
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Hospitality businesses are increasingly prioritizing faster point-of-sale (POS) systems as they prepare for the 2025 holiday shopping season. According to research from Lloyds Merchant Services, 60% of these businesses cite speed as a major factor in their investments. Customers today expect quick and seamless payment options, making upgrades to payment technology essential. The research indicates that 77% of hospitality businesses prefer contactless payments, while 42% struggle with slow transaction processing.
As retailers gear up for the busy holiday season, Lloyds Merchant Services emphasizes three key areas for improvement: optimizing the checkout experience, enhancing cash flow visibility, and strengthening fraud protection. Faster settlements and integrated reporting tools will help businesses monitor performance and respond to demand. With fraud losses in the UK exceeding ยฃ1.17 billion in 2024, robust security measures are vital to protect revenue and reputation. Melinda Roylett from Lloyds highlights that the ease of transactions and the availability of flexible payment options can significantly influence customer retention during peak trading periods.
Lloyds' insights also stem from two reports that analyze consumer behavior and payment infrastructure in hospitality. As transaction volumes rise, businesses are advised to stress-test their payment systems and adapt to evolving customer preferences. With over 34,000 UK businesses already using Lloydsโ services, the focus remains on enabling effective payment acceptance and integration to meet growing demands.
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